Technical Writer specializing in:
  • Creating HTML Web-based and print-bound training materials for both instructor and student
  • Documenting the Global Business Processes and Functional Requirements
  • Providing assistance in the preparation of Templates, Policy Procedures, Training Manuals and documents
  • Rational Unified Process (RUP) techniques
  • Systems Development Life Cycle (SDLC) methodologies
  • Database Design and Normalization Methodologies
  • Table and Schema knowledge, including Oracle, DB2, Access, IDMS Relational (LRF) including Bachman Diagramming and Case Tools, Erwin Data Modeling and TOAD
  • Entity/Element Mapping diagramming
  • Development of internal marketing campaigns
  • Extensive Graphics and Illustration support
  • Electronic newsletter development and Product Support documentation
  • Interface and collaboration with production staff, diversified user groups and document owners
  • Assistance in documenting deliverable requirements while participating in QA review processes
  • Extensive programming experience with legacy Mainframe system applications, including CICS, DB2/SQL, IDMS, IMS, Assembler and FOCUS.

 

  • Documenting software applications/ web-based applications
  • Writing user manuals
  • Developing procedural guides
  • Creating Web-based documents including JavaScript-enabled web sites and E-mail newsletters
  • Developing interactive PDF documents for intranet, extranet and Internet user departments.

 

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Copyright 2006 © Charles Carswell